Prescription Glasses Online at Affordable Prices

What does my prescription (Rx) mean?: Your Rx is what an ophthalmologist (an MD) or optometrist (a doctor of optometry) provides to correct your vision with a pair of eyeglasses with corrective lenses.

Can I get a list of optical abbreviations?

Here is a list of some optical abbreviations that will help you order your glasses from WhereLight:

ADD(also NV-ADD):The Near Vision (NV) Reading ADDition correction on a multifocal Rx. Can be used for bifocal or progressive glasses, or for single-vision reading or computer (intermediate) vision glasses.

AR:Anti-Reflective. A coating that reduces reflection on the lenses.

AXIS:The angle at which the Cylinder (CYL) is placed on a lens to correct an astigmatism. It ranges from 1 to 180.

BAL:The Rx calls for balance lenses, meaning the same Rx for each eye. Often used when a person has no sight in one eye, so both lenses will have the same thickness.

BD, BI, BO, BU:A prism correction on your Rx (may be indicated with Δ, and one of these four abbreviations. The B stands for base, and it could be base down (BD), base in (BI), base out (BO), or base up (BU).

CYL:The Cylinder. Combined with the , the CYL corrects an astigmatism.

DS:The abbreviation for . An eye dr. may write DS on an Rx in the field if no astigmatism correction is needed.

DV:Distance vision.

FT:Flat-top bifocal.

NV:Near vision.

NV-ADD (also ADD):The Near Vision (NV) Reading ADDition correction on a multifocal Rx. Can be used for bifocal or progressive glasses, or for single-vision reading or computer (intermediate) vision glasses.

OD:Latin for Oculus Dexter, meaning the right eye.

OS:Latin for Oculus Sinister, meaning the left eye.

OU:Latin for Oculus Uterque, meaning each eye.

PAL:Progressive Addition (or Adjustment) Lens: sometimes on a Progressive Rx an eye dr. will write two different numbers for the NV-ADD, perhaps +2.25 and +2.50, to increase the reading power in the NV-ADD for Progressive lenses.

PD (Pupillary Distance):The PD is the measurement of the distance between your pupils. This is needed for the manufacturer of the eyeglasses to know where to place the optical center on each lens, so you can see well with the glasses.

PL:Plano. Latin for ""flat."" If this is in the SPH section of an Rx, it means no nearsighted or farsighted correction is needed.

RX:A prescription.

SPH:The first section on an Rx. It corrects nearsighted or farsighted vision.

UV:The abbreviation of ultraviolet. UV light is invisible to the human eye, but it is UV light that gives us a sunburn, and too much exposure to it can damage the eye. All of the lenses WhereLight offers come with 100 percent UV protection, for free.

VA:Visual acuity: how well the eye can see. Sometimes this may be written on an Rx, with a number such as 20/20. This would indicate that with eyeglasses made to this , the vision would be corrected to 20/20 vision.

What is my pupillary distance (PD) and how do I get it?

○ What's Pupillary Distance?

Pupillary distance (PD) is the distance measured in millimeters between the centers of the pupils of the eyes. This measurement is different from person to person and also depends on whether they are looking at near objects or far away.

○ Printable PD Ruler

Print

Print this page on A4 without scaling, at 100%.

Fold

Fold the ruler along the dotted line.

Mirror or Friend

Position yourself arm's length from your friend or yourself approximately 8 inches (20cm) away from a mirror.

Download Wherelight's PD ruler

○ How to measure your PD?

Close your left eye and align the 0mm over the center of your right pupil. Place ruler against forehead for stability.

Next, open your right eye and close your left eye.

Note the reading directly over your left pupil. That will be your PD. (Most adults have a PD that falls between 57 - 72mm)

Can you fill strong prescriptions?

Single-vision Rx:

Up to -20.00 or +12.00 on the Sphere (SPH)

Up to + or - 6.00 on the Cylinder (CYL).

Bifocal Rx:

Up to -9.00 or +6.00 on the SPH.

Up to + or - 6.00 on the CYL.

Up to +3.50 on the NV-ADD.

Progressive Rx:

Up to -10.00 or +8.00 on the SPH.

Up to + or - 6.00 on the CYL.

Up to +3.50 on the NV-ADD.

Prism (single-vision only):

Up to 5.00 in any direction.

What if I have an astigmatism?: Most people have an astigmatism. If you have an astigmatism on your Rx, we can make glasses that will correct it.

Do you offer bifocal or progressive lenses?: Yes! We offer both. If you have ADD or NV-ADD on your Rx, you can get lined bifocals or unlined progressive glasses.

How do I order reading glasses?

If you have a glasses prescription with an NV-ADD, it is best to order Prescription Reading Glasses. If you do not have a glasses prescription and typically buy reading glasses from the drugstore, you may consider Over the Counter Reading Glasses.

Prescription Reading Glasses

It is easy to reconfigure an Rx with an NV-ADD. It just involves a little grade-school arithmetic.

You simply take the NV-ADD number on your Rx and add it to the numbers in your Sphere (SPH) category for each eye. Then lower your distance PD by 3 millimeters if it's the single PD, by 1.5 millimeters for each eye if it's the dual PD. That gives you an Rx for single-vision reading glasses!

How to convert prescription into reading glasses prescription

If you are used to buying reading glasses over the counter from the drugstore, you can easily buy them from WhereLight as well – with even more benefits.

Start by picking your favorite frame. Once you know your recommended reading power (such as +2.00), select “Single Vision” as the Prescription Type, and enter the same power for each eye in the Sphere (SPH) category. Do not enter a value in the CYL, Axis, or Prism boxes. You’ll need to lower your distance Single PD by 3 millimeters.

Can you fill prescriptions with prism corrections?: Yes we can.

Can I use my contact lens prescription to order glasses?: Sorry, a contact lens Rx can only be used for contact lenses.

How do I order non-prescription glasses?: It's super easy to order glasses from WhereLight! After clicking on the Order Glasses button, select Non Prescription at the Prescription Type drop-down window. During the ordering process, you can also choose our Beyond UV Blue Blocker lenses and/or add anti-reflective coatings.

What if my prescription has expired?: We strongly recommended that you get an eye exam every two years, or more frequently if you notice that your vision has changed.

What do the Lens Index numbers mean?: The Lens Index number (1.49, 1.55, 1.56, 1.61, 1.67 or 1.74) refers to the degree of refraction the lens provides. This means how much the light that enters the lens is refracted (bent) as it passes through the lens. Lens Index is also related to the thickness of the lens. The higher the index, the thinner the lens will be. People with higher prescriptions should choose high-index lenses.

How do I get thinner lenses?: The lens that is preselected as a recommended option in ② Your Lenses during the ordering process will be the best option for your Rx. If you have a strong Rx, a higher lens index number will give you a thinner lens.

What lens coatings do you sell?: All WhereLight eyeglasses come with Anti-Scratch Coating and UV Protection Coating that are both absolutely free. We also offer Anti-Reflective Coatings, which reduce reflection on the lenses and the glare you see while you are wearing your glasses.

What are photochromic lenses?: Photochromic lenses are specially treated to turn dark when exposed to UV light. When the lenses are out of the sunlight, they become clear again.

What are Polarized lenses?: A Polarized lens is a sunglass lens that greatly reduces the glare from light that is Polarized horizontally, meaning the light reflecting off horizontal surfaces, such as a white sidewalk, a white-sand beach, snow, or sunlight reflecting on water.

Can you replace lenses if I send you my frame?: Sorry, we don't provide lens replacement.

What do the numbers printed on my frame mean?: Some frames have a series of numbers printed on the inside of a temple arm (the part that goes behind your ear). The first numbers are typically the manufacturer’s style number and color code. But farther down the temple arm, there may be important numbers that refer to the dimensions of the frame. These numbers are the measurement, in millimeters, of the lens width, nose bridge width, and temple arm length. Often the lens width and nose bridge width are 2-digit numbers separated by a square, and the temple arm length is a 3-digit number in front of or behind the others. Knowing these numbers can help you choose a frame similar in size when shopping.

What frame material is right for me?: That's a decision that only you can make, but we can help! If you want a super light frame, go with one that's 15 grams or lower. Titanium frames are generally very light. If you want a durable frame, go with stainless steel or memory titanium. If you are allergic to metals, stay away from metal alloy and memory titanium frames, both of which use nickel, an allergen. Stick with frames made of hypoallergenic materials, such as stainless steel or titanium.

What frame style is best for my face shape?: Basically, go with a frame style that contrasts with your face shape, and that is scaled to fit your face. If you have a square face, go with an oval or round frame. If you have an oval or round face, go with a rectangular frame. If you have a heart-shaped face, go with a narrow, round, bottom-heavy frame.

Full-rim, half-rim, or rimless?: Your Rx may be too strong for half-rim or rimless glasses, so full-rim would be your option. Full-rimglasses, especially in the nerd-chic look, are very popular. They are generally more durable than half-rimor rimless frames. Half-rim frames are great for people with slim faces. They show more of your face than full-rim frames, and are more durable than rimless glasses. Rimless glasses are great for people who will treat their glasses delicately, and who want their glasses to be practically invisible on their face.

What can I do if my frames don't fit perfectly?: Call or chat with us within the first 30 days after you've received the glasses. If the frame is defective, we can send you a new one. If you picked a frame that's too big or too small, you can send the glasses back for a partial refund or store credit to reorder a new pair of glasses in the correct size, and we'll explain how to make sure the next frame you get will fit you perfectly.

Do the frames come in different sizes?: Most of our frames come in one size, but not all. The details will be listed under the product description. Please use the size filter to find the one that best suits you.

Can I get the frames in a different color?: Most of our come in more than one color. If it does, you will see the color swatches on the upper-left corner of the frame.

Can I order frames without lenses?: Yes! If you choose Frame Only during checkout, it will be half the price listed. Many frames still come with retainer lenses (not of optical lens quality) to maintain frame integrity during shipping. They may be removed if desired.

My frame is out of stock. Can you notify me when it's back in stock?: Yes. When a frame is out of stock, you will see an "out of stock" message below the frame. Enter your email address in the space provided, and we'll let you know when the item becomes available.

Can I order prescription sunglasses?: Yes! With a few exceptions, the Rx glasses you order on our website can be turned into Rx sunglasses. Just select a standard or gradient lens tint, or choose from our glare-reducing polarized lens selections.

What is the best tint color for sunglasses?: Gray is the darkest and best tint color. Amber, at 80 percent darkness, is a nice dark brown that is good for sunglasses too, especially in a brown, gold, red, or tortoiseshell frame.

Can I get sunglasses that are also thin lenses?: Sure! If you order Rx sunglasses, you can get the lens with the index that is recommended for your Rx to keep your lenses nice, light and thin. If you get non-Rx sunglasses, your lenses will be thin.

What frames can be ordered as sunglasses?: Most of the frames on our website can be ordered as sunglasses, except for some sports or goggle frames.

What is the difference between Photochromic and Polarized lenses?: Photochromic lenses are clear when they are under shaded area, and turn darker in bright sunlight. Polarized lenses are permanent sunglasses that don't change color.

What do I need to place an order?: Your Rx, your PD, and a frame you have selected on our website.

What is included in the price of the glasses?: The frame, the lenses, a protective case, and a microfiber cleaning cloth.

Can I order more than one pair of glasses per order?: Yes, you can add more than one pair of glasses into shopping cart and finally check out together.

Is it required that all the glasses on the order have the same prescription?: Absolutely not! You can order different pairs of glasses for your whole family on one order, with all different prescriptions.

Can I add glasses to an order once I pay for it?: Sorry, once an order has been placed you can't add more glasses. If you place another order going to the same address within the next 24 hours, either enter a note in the order stating “Combine shipping with order# XXX” or contact customer service. We’ll combine the two orders, ship them together and refund one shipping fee!

Is there an easy way to reorder a pair I bought previously?: Yes! Log into your account and look up the previous order. If the frame is currently available, you will see the word Reorder next to the order number. Click on Reorder, and the exact same pair of glasses will be in your Shopping Cart.

Are your prices listed in international currencies?: Our prices are listed in U.S. dollars.

What forms of payment do you accept?: We accept Visa, Mastercard, JCB and PayPal.

How much is shipping?

Area (Mainland)	America	Canada	Australia	The UK	International
Economy Delivery	$6.95	$6.95	--	$6.95	--
Advanced Shipping	$9.95	$9.95	$9.95	$9.95	--
Business Express	$18.95	$18.95	$18.95 / $49.95	$18.95 / $49.95	$18.95 / $49.95

When can I expect my glasses to arrive?

Area (Mainland)	America	Canada	Australia	The UK	International
Economy Delivery Time (Business Day)	12-21	12-30	--	15-30	--
Advanced Shipping Time (Business Day)	11-18	11-18	11-18	11-18	--
Business Express Time (Business Day)	5-10	5-10	5-10	5-10	7-21

I just placed several orders. Can I pay only one shipping charge?: If the total amount of glasses is not over 10 and you contact us within the first 24 hours after you've placed these orders, we will refund extra shipping fee so that you only pay for one shipping. The orders may be shipped together or separately.

How do I track my package?: You can track your order through this website link: https://www.usps.com(Standard Shipping or American special line) and https://www.ups.com(Business Express) Or you can email our customer service to have tracking information.

What's the production time?

production time
Lens Type	Process Time
Single-Vision - Regular RX.	3 business days
Single-Vision - Strong RX.	6 - 8 business days
MultiFocal(progressive)	6 - 8 business days
Prescription Sunglasses	6 - 8 business days

What is your return policy?

Return and Refund

WhereLight endeavors to offer high-quality, super affordable and classic trending glasses for you. It will go through five times of strict quality inspection before handing to you to ensure that you get a satisfactory product. However something unexpected may happens, which will lead to the defect on your glasses. Please feel free to contact the Customer Service Center, hereby we promise you a pleasant purchasing experience.

	30-Day Exchange and Refund Policy	90-Day Return Policy
Receicd parcel, you find...	· Defective/wrong glasses receive · Transport damage · Uncomfortable prescriptions	· Don't like glasses because of fitting, color, size, or others. · Order wrong frame or fill in wrong prescriptions · Quality issue due to daily normal use
Solution	Wherelight will replace glasses at no charge or give a full refund.	Wherelight will offer you 50% discount coupon(excluding shipping cost) of the previous order to buy new glasses.

Please Note

1. All returned orders need to be kept in their original packaging(including glasses, glasses case, etc.) to ensure that they will not be crushed during transportation. You can keep other non-sale accessories as free gifts.

2. Properly package the returned items and attach your order information and a brief explanation for your return. If there is a prescription problem, please attach your latest prescription.

3. If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

4. No restocking fee to be charged to the consumers for the return of a product.

5. If you have any problems, please contact WhereLight Customer Service center to ensure that your problems can be properly solved.

You may contact WhereLight Customer Service Center via the following ways:

Our online chat agents/ E-mail: service@mail-wherelight.com

Do you offer to repair glasses?: Sorry,We do not provide this service.

I sent my glasses back. What is next?: If you sent them back for inspection, we will inspect them and email you the inspection results. If you sent them back for refund or store credit, we will email you when we have processed the refund or the credit.

My frame broke outside of warranty. How do I get a replacement frame?: You can reorder the replacement frame, for half-price, on our website. Once you get the replacement frame, just swap the lenses out of the old frame and into the new one.

Can I put my refund on a different credit card than I used on the order?: As part of PCI compliance, no refunds will be issued to any card other than the credit card used on the order. If you don’t have access to the credit card on the order, then the amount of the refund will be issued as a store credit only to the customer account used to place the order.

Prescriptions (Rx)

FAQ